Managing the platform infrastructure and user support for secure electronic communications and team collaboration services on desktop and mobile devices.
- Secure E-mail and Data Management on desktop and mobile devices
- Content and Knowledge Management and secure real-time Team Collaboration tools
- Global remote and on-site video conferencing set-up, training, and coordination
- Customer/Staff support desk and out-bound phonebanking
Platforms:
- Google-Suite, MS Exchange, Office 365, BlackBerry, Good for Enterprise
- Box, DropBox, OneNote
- Atlassian Confluence, HipChat, Stride, Slack, Evernote, MeisterTask
- WebEx, Go-To-Webinar, Go-To-Meeting, Zoom, Appear-In
- Intercom, FreshDesk, ZOHO Desk, CallHub